- General Terms and Conditions
1.1 Agreement: These terms and conditions constitute a legally binding agreement between you (the user/customer) and Sonup Traders (referred to as “we,” “us,” or “our”). These terms and conditions govern your use of our website and the purchase of any products offered on our website.
1.2 Age Requirement: By using our website, you confirm that you are at least 18 years old or the legal age of majority in your jurisdiction.
- Product Information and Pricing
2.1 Product Descriptions: We strive to provide accurate and up-to-date information regarding our products, including descriptions, specifications, pricing, and availability. However, we do not warrant that all information is error-free, complete, or current. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.
2.2 Pricing: Prices displayed on our website are subject to change without notice. While we make every effort to ensure accurate pricing, errors may occur. In the event of a pricing error, we reserve the right to cancel any orders placed at the incorrect price.
2.3 Product Availability: Product availability is subject to change without notice. We cannot guarantee the availability of any specific product listed on our website.
- Ordering and Payment
3.1 Order Acceptance: Placing an order on our website constitutes an offer to purchase the selected product(s). All orders are subject to our acceptance. We reserve the right to accept or decline any order for any reason, including but not limited to product availability, errors in product information, or suspicion of fraudulent activity.
3.2 Payment: We accept various payment methods as indicated on our website. By providing your payment information, you represent and warrant that you have the legal right to use the payment method and that the information you provide is accurate, complete, and current.
- Shipping and Delivery
4.1 Shipping: We offer shipping services to the destinations specified on our website. Shipping costs and estimated delivery times are provided during the checkout process and are subject to change.
4.2 Delivery: While we make every effort to ensure timely delivery, we do not guarantee specific delivery dates. Delivery times may vary depending on factors beyond our control, such as shipping carrier delays or customs clearance procedures. Risk of loss and title for ordered products pass to you upon our delivery to the shipping carrier.
4.3 International Shipping: For international orders, you are responsible for any applicable customs duties, taxes, or fees imposed by your country. Please check with your local customs office for information on these charges.
- Returns and Refunds
5.1 Returns: We have a return policy in place, which is available on our website. Please review the return policy for detailed information regarding eligibility, procedures, and any applicable restocking fees.
5.2 Refunds: Refunds will be processed in accordance with our return policy. We reserve the right to refuse refunds for products that do not meet the return policy criteria.
- Intellectual Property
6.1 Ownership: All content on our website, including text, graphics, logos, images, videos, and software, is the property of Sonup Traders or its licensors and is protected by intellectual property laws.
6.2 Limited License: You are granted a limited, non-exclusive, non-transferable